Kregg Jodie knows exactly how well commodity hardware handles added demands. As CIO of Mary Kay Inc., the $1.3 billion direct seller of cosmetics and beauty products, he built the company’s entire electronic commerce effort on servers made by Compaq and Dell and software from Microsoft. Hardware that automatically balanced
The CIO of the one of the nation’s largest discount merchandisers is calling on the major online retail exchanges, which aspire to provide everything from auctions to collaborative sales forecasting, to combine and improve their performance as a result. Signifying growing frustration with the exchanges’ failures to justify the investments
Private-sector chief information officers will turn green with envy, especially as the economic climate forces them to hold the lineif not cuttheir own technology spending budgets. The federal government plans to spend $37.1 billion on information services and systems in the current fiscal year, and a new report shows that
With $6 trillion of shareholder wealth wiped out since March 2000, and Xerox, WorldCom and Enron all in the middle of billion-dollar accounting scandals, public reporting on spending of all types is getting deeper scrutiny. This will put more pressure on tracking all transactions within a company, to report to
TRUE FALSE Network staff spend more than 50% of their time managing remote networks. Our network is so complex, it is sometimes hard to diagnose problems. The system must be extremely reliable. We plan significant network expansion. Our backlog of change and addition requests is one or more years
BOSTON—The average U.S. corporation is likely to reduce its spending on information technology by 10% or more in 2002—and then “reset” its budget for 2003 to the lower levels, according to survey results and a panel of chief information officers at the BusinessWeek CIO Summit here Wednesday. Spending for the
U.S. Steel is often painted as part of a group of century-old steelmakers that are too inefficient and backward to compete with the rest of the world. Yet U.S. Steel sells its own technology to many of the world’s largest steelmakers, including some of the very same companies it is
Chat is no longer just for teen-agers and insomniacs. About 17% of corporate Web sites now provide real-time, text-based communication with customer service representatives (CSRs), according to Jupiter Media Metrix. And Gartner Inc. analyst Esteban Kolsky says chat will be a component of 40% of all customer service application deployments
If all projects were the same, life would be easy. Whoever ran one project could be handed the next, with success virtually ensured. In reality, projects vary widely, as do the skills needed to manage themso argue three professors in “Managing Project Uncertainty,” a Sloan Management Review article (Winter 2002)
No Longer Alone on Top EMC Corp. was once one of the darlings of high technology, a leader in the seemingly mundane area of data storage whose outsize profits in the Internet’s heyday gave it a market value well in excess of $100 billion, and its management a reputation for