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World Changers Church: Know Thy Customer

It’s 7:30 a.m. on a sticky summer Sunday outside Atlanta; state troopers wade through the flock of early birds quickly filling the parking spaces at World Changers Church. Young couples,

Averting Apps’ Collapse

If vital business applications do not perform the way they’re supposed to, information-technology departments will have some explaining to do. A critical application for handling customer transactions on the Web

Defuse Those Ticking Time Bombs

When malignant worms start slithering across the Internet, even a few unprotected computers can bring down a network. Security patch management tools can find and fix software holes automatically—so your

LANDesk: High Times

In late 2002, LANDesk was pushed out of the nest by its former parent, Intel. Since then, the desktop-management software vendor says, it has flapped to 40% yearly revenue growth—and

BigFix: No Small Feat

It’s a company of just 70 people, but BigFix has blown the socks right off customers more than 200 times its size. “They’re fabulous—I love BigFix,” says David Giambruno, director

Voice of Experience: Power Patching Saves Quarter-Million

Power ToolsScott MeyerMgr., Architecture and Integration ServicesProgress EnergyRaleigh, N.C.www.progress-energy.com MANAGER’S PROFILE: Oversees information-technology infrastructure for the utility, which had $9.8 billion in revenue last year. PATCH(Y) PROCESS: Until earlier this

PatchLink: Mixed Reviews

Will the real PatchLink please stand up? Some customers think it’s the greatest in its field, while at least one abandoned the software in frustration. Giving the thumbs up is

Primer: Network Access Control

What is it? Network Access Control takes a proactive approach to identifying insecure and possibly corrupted computers quickly—before they get permission to connect to your network. Instead of applying strict

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