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IBM Internet Security Systems: Early Bird

When Internet Security Systems (ISS) entered the network security business in 1996, the Web was still emerging and commercial sites were just beginning to rise. The biggest threats, according to

Cisco Systems: Managing Expectations

Cisco Systems’ bread and butter is selling switches and routers—gear that enables data, voice and video to travel across computer networks. As viruses and worms evolved in recent years and

Identity Theft: Providence Healths Serious Pain

Laureen O’Brien, chief information officer of Providence Health & Services’ Oregon region, was in her office, just back from the 2006 New Year’s holiday. A phone call that Tuesday, Jan.

The Accidental CIO

Technology was supposed to be one of the saviors of the Dance Theatre of Harlem. Two years ago, the world-renowned ballet company was in disarray. When it should have been

Convergence: The People’s Choice

As we say goodbye to 2006, the convergence of computing models appears to be overtaking distinct types of computing such as Software as a Service (SaaS) to the point where

Inside eBay’s Innovation Machine

Business is steady on an early december afternoon at the iSold It consignment store on Skeet Club Road in High Point, N.C., as customers drop off items to be sold

What It Takes To Be a Top Technology Executive

Since joining executive recruiter Heidrick & Struggles in 1995, Gerard McNamara has helped bring top technology talent to some of the biggest U.S. corporations. The former IBMer and Marine captain

2006’s Triumphs & Trip-Ups

The awful truth about technology projects is that the blunders become visible overnight—your main consultant pulls out, or your security breach becomes a national news story. The problems are embarrassing

Whirlpool Soothes Highs and Lows

Whirlpool, a $13 billion global manufacturer and marketer of major home appliances, credits its success in the industry to innovation, a focus on customer needs, productivity and quality. So it’s

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