After the Disaster

The bombing of the World Trade Center and the Pentagon destroyed buildings and lives. It also shattered widely held beliefs. Even mundane things like power outages now seem sinister. At least 350 buildings housing thousands of businesses in lower Manhattan lost power for several weeks. “When others hear that, it

25% Solution

Planning for the loss of one-fourth of your technology staff can be overwhelming unless you’ve already prepared for the temporary loss of so many people. Indeed, Sabre, the company that revolutionized the travel industry with the development of electronic reservation and commerce services, has had a bunker mentality about security

10% Solution

Disasters of all kinds present the same problem: They are sudden, and their effects are spread unevenly. When it comes to staffing, you probably won’t suffer a sudden loss of 10% of your information technology personnel. Instead, you’ll likely lose 100% of some key department, the equivalent of one-tenth of

The Bottom Line Per … Michael Radcliff

As chief technology officer of Ingersoll-Rand, Michael Radcliff sets technology strategy for a diversified $9 billion company that sells everything from industrial air-conditioning systems to road-paving equipment. He spoke recently with Baseline about deploying IT in a difficult economy. Here’s some of what he said. Q: How do your agreements

In Security, There’s No Second Chance

Now, more than ever, you need good sense on how to protect your company’s data and networked communications. Luckily, there is good advice out there. Unluckily, if past performance is any indication, you won’t be getting much of it from government agencies, the media, or the high-paid pundits at prestigious

The Tao of Being A Technology Executive

The greatest challenge you face as a technology manager in a large enterprise is that most of what you do is damn invisible. It’s like a lot of house repairs: You fix the plumbing, you do the foundation, you spend $100,000—and everything looks the same. IT management is a lot

The People Principles

Four weeks after the World Trade Center and Pentagon disasters, about 5,500 information technology executives from the Western Hemisphere braved long lines and toughened security to journey to Orlando, Fla., for the Gartner Symposium. This was a conference that many—if not most—thought would be canceled in the wake of the

Cantor Fitzgerald – Forty-Seven Hours

For Joseph Noviello, September 11 began at 6:30 a.m. with a phone call confirming that an annual fishing trip with colleagues at the Cantor Fitzgerald bond trading firm was still on, despite some foul weather offshore. Minutes later, the most intense two days of his life would begin. The first

In Your Sites: Avon Site Analysis

Avon has set up two ways to buy its products online, one directly from the company (Avon.com), and one through fairly standardized Web sites for its sales representatives (YourAvon.com). In effect, Avon is competing against its Avon ladies. The ladies’ sites have all the products that are in each Avon

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Edward ConeEditor in ChiefBaselinemag.comEd Cone is Baseline Magazine’s online editor. He has worked in the past as an editor and writer for CIO Insight, Wired, and Forbes, and as a newspaper columnist in North [email protected] Jennifer LawinskiSenior [email protected]2.503.5984 Eileen FereticEditor in [email protected]3.5625