How Tape Shapes Up

Tape remains the leader of the backup pack, delivering more bytes for the storage buck than even the lowest-cost disk drives. There’s something about tape storage redolent of another computing era. The spinning spools of magnetic tape, the gigantic tape libraries with robotic cartridge-picking arms—it all seems more at home

StorageTek: Premium Choice

StorageTek has kept up a healthy lead in the category it invented in 1987 (customers started calling those first automated libraries “tape silos”), and has recovered from its financial distress in the late 1990s. While even some loyal fans describe its products as expensive and proprietary, they say the gear

Quantum: Losing a Step

Better known for tape drive technologies than libraries, Quantum has been eliciting fewer warm fuzzies lately. Financially, its earnings have been hurt by falling tape media prices, forcing the company to restructure and put a greater focus on its drive business. As for its technology, the experience of USinternet- working,

Voice of Experience: The Backup Planner

Gary JohnsonCarlson CompaniesArchitectural ConsultantMinneapolis, Minn.www.carlson.com Manager’s Profile: Backup systems architect for the main data center facility of $6.7 billion travel and hospitality company, whose brands include Radisson Hotels & Resorts and T.G.I. Friday’s restaurants. The Challenge: The company needs to move 20 to 25 terabytes of data to tape at

AmericaWest: Flight Plan

On Feb. 17, 2000, the America West Airlines flight-planning computer system collapsed. The airline was forced to cancel 128 flights that day and following morning, leaving thousands of passengers stranded. Bob Ewers was headed to his Chicago home from a consulting assignment in Pomona, Calif., and had a ticket for

By the Numbers: January 2004

The Spending Outlook: Security Gets Priority Information technology professionals say they expect their top priorities for 2004 will be spending on security software and hardware, according to a survey by Gartner Inc. and SoundView Technology. On average, companies anticipate increasing spending on I.T. by 4.3% over 2003. ROI Matters Companies

The More You Learn, The Less Is Obvious

The more one learns about how information systems get used or deployed, the less it seems safe to say logic always prevails. I’m convinced of this, after nearly a quarter-century watching and writing about the ways companies capture, exchange and act on information about customers—and the processes that serve them.

Keeping Out of the Patent Briarpatch

While in the shower one day, Ole Tange came up with a great idea. He was going to launch a video store in his native Denmark. Only this store was on the Internet; customers would rent and watch videos online. He put together a rough prototype of his site and

Technology Never Fails, But Projects Can

I once taught logic—mathematical logic—to college students. There was a clarity to it that appealed to me. Things made sense. Technology, unfortunately, doesn’t always conform to logical expectations. In the mid-’70s, I got involved on the tail end of a really sexy project in publishing, creating a system that allowed