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Why Your Message Is the Medium

Forget trying to go viral, obsessing over platforms, gaming SEO and narrowly targeting audience. Just write valuable content and the right people will find you. More >
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What Business Can Learn From Fantasy Football

If fall is approaching, then a significant number of employees are working feverishly in their cubicles to make critical decisions: “Do I draft Andrew Luck as quarterback in the first round? Or should I target a stud running back... More >
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How IT Scrum Teams Bring Value to the Business

The vast majority of IT professionals surveyed said their department has scrum practices in place, according to a recent survey from the Scrum Alliance. The accompanying "2015 State of Scrum Report" reveals that scrum teams primarily... More >
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Oakland's New Storage System Handles Huge Volumes

The California city implements a robust storage solution to store and manage growing volumes of data, including video from more than 700 police body cameras. More >
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Aging Systems Impair Contact Center Performance

A significant number of companies are hanging on to aging desktop systems in their contact centers, at the cost of the customer experience and other business drivers, according to an August 2015 commissioned study conducted by Forrester... More >
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College of Music Orchestrates Success With APIs

Berklee Online, the continuing education arm of the Berklee College of Music, turned to an API platform to better connect IT systems with staff and students. More >
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