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How IT Scrum Teams Bring Value to the Business

The vast majority of IT professionals surveyed said their department has scrum practices in place, according to a recent survey from the Scrum Alliance. The accompanying "2015 State of Scrum Report" reveals that scrum teams primarily... More >
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Oakland's New Storage System Handles Huge Volumes

The California city implements a robust storage solution to store and manage growing volumes of data, including video from more than 700 police body cameras. More >
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Aging Systems Impair Contact Center Performance

A significant number of companies are hanging on to aging desktop systems in their contact centers, at the cost of the customer experience and other business drivers, according to an August 2015 commissioned study conducted by Forrester... More >
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College of Music Orchestrates Success With APIs

Berklee Online, the continuing education arm of the Berklee College of Music, turned to an API platform to better connect IT systems with staff and students. More >
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Your Web Presence Can Help—or Hurt—Your Job...

Job recruiters are increasingly relying on technology tools to do their jobs, according to a recent survey from Domain.ME. They are proactively researching whether a job candidate has a personal Website—especially a site that... More >
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A Waste of Technology

Waste management and recycling are incredibly inefficient systems run with 20th century technology. It's clear that better technology must come to the rescue. More >
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