How IT Is Improving the Customer Experience

The vast majority of companies are increasing their investment in customer-focused technology, according to a survey from Glance Networks. From the top organizational levels to the rank-and-file, a groundswell of demand has emerged for... More >

On the Frontier of Malware Research

Conventional methods of defeating malware are increasingly ineffective, but researchers at Georgia Tech are focusing on promising techniques and initiatives. More >

Innovation Affects How Consumers View Your Brand

While the general public feels that innovation is essential, most people asked said that these advances are happening too quickly, according to a recent survey from Edelman. The resulting "Innovation and the Earned Brand" study provides... More >

How to Keep Mobile Payments Secure

As the most tech-savvy players in the mobile payment ecosystem, the developers creating mobile payment apps must lead the charge on mobile payment security. More >

Mercy Takes a Healthy Approach to Technology

The health care system is moving to virtualized electronic health record systems and building out an IT infrastructure that provides availability and resiliency. More >
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