App Delays Frustrate Users, Cost Business Billions

Most business users experience frequent delays while attempting to use software apps at work, and that downtime is costing U.S. companies billions of dollars a year, according to a recent survey from Oxford Economics and Nimble Storage.... More >

Pokémon Go Is a Risk to Business

With virtual places in the game superimposed over real places, gamers trespass on private property or access public spaces at times when they are not permitted. More >

Why Isn't IT More Agile?

A vast majority of senior IT decision-makers and customer experience professionals said that the pursuit of a digital transformation has created significant challenges for their organization, according to a recent survey from Bizagi,... More >

Expert System Eases Crunch at Allstate Call Center

An intelligent virtual assistant gives agents easy access to an online knowledge base, eases the push into commercial markets and relieves call center overload. More >

How to Develop a Comprehensive IoT Strategy

It's important for business and IT leaders to evaluate all Internet of things options and approach IoT initiatives smartly and in a cost-conscious manner. More >

How to Handle—and Survive—Office Politics

The U.S. presidential campaign rolls around only every four years, but, for American workers, office politics remains a never-ending reality that must be dealt with every workday, according to a recent survey from Accountemps. A clear... More >
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