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Case Dissection (p. 34-54) No Deposit, No Return A salty-snack maker in Texas pioneered the use of wireless communications on delivery routes. Among the copycats: Pepsico, Pepsi bottling companies and such Pepsi subsidiaries as quaker oats and tropicana. So how come all these Pepsi units invested in different wireless systems?
POLYCOM 4750 Willow RoadPleasanton, CA 94588(925) 924-6000www.polycom.com/products_services TICKER: PLCMEXCHANGE: Nasdaq EMPLOYEES: approx. 1,150 Robert C. HagertyCEO, President, ChairmanA former executive with Logitech and Stylus Assets, he joined Polycom in 1997 as president and COO and was promoted to CEO a year later and chairman in 2000. J. Ed EllettGeneral Manager/SVP,
Terry Simmons, chief information officer for RSR Corp., doesn’t get a lot of visitors from Seattle at his office in Dallas. But it’s amazing how many new friends you make when your technology budget is expected to increase 10% in 2003. Microsoft sent three employees to RSR, a private metal
If there is one thing that Novell wasn’t a year ago, it was a magnet for enterprise software development. The only hook the former giant of the network operating system world had into the world of Web services development was its directory service. But even its eDirectory of the components
LAS VEGAS–PeopleSoft Tuesday began a process of taking every day tasks away from corporations’ information technology staffs, so that constrained budgets could be spent on new software products rather than maintenance and operation of existing systems. President and chief executive Craig Conway told 2,500 customers, media and analysts at the
All the health crises since 2001–anthrax, West Nile, smallpox vaccinations and now SARS (Severe Acute Respiratory Syndrome)–are starting to blur together for Dr. Tom Safranek, state epidemiologist for Nebraska. Although SARS, a pneumonia-like illness, hasn’t reared its head in Nebraska, Safranek has to prepare emergency rooms, educate the public and
Ed Toben knows all too well the conflicts and roadblocks that have stood in the way of efforts to integrate systems at PepsiCo. As the chief information officer of consumer-products giant Colgate-Palmolive, Toben faced many of the same challenges when he attempted to migrate dozens of systems from multiple divisions
You’re the lead manager on a new enterprise software rollout. The technology won’t be hard to implement, but something still worries you. Perhaps it’s that the project seems so … covert. Or that three of the business sponsors have already asked for private meetings. It’s probably time to stop and
For most companies, performance monitoring consists of the same availability and response-time metrics used during quality-assurance testing. But as anyone who’s lost an online shopping cart knows, such checks do not show if an application really works. These tests only report if a server is available and how quickly it