By The Numbers: June 2002

Disappearing Tech Jobs A Pretty Penny for Processors Planning for Enterprise Application Projects The Role of Escalation Managers Employees and Security Awareness For a detailed view of this month’s statistics, download the PDF file.

A Turnaround Project That Saved $300 Million

I can’t imagine being anything but a chief information officer. You get to see the entire business operation. It’s a birds-eye view of all the different pieces that make your company run, and you have an impact on everything that happens. In financial services and insurance, technology is core to

Native XML Databases Primer

What are they? Databases that store and manage eXtensible Markup Language (XML) documents. The industry hasn’t yet agreed on the specifics, however. Some store a document in its entirety; others separate the document’s contents into different tables; and still others use a combination of methods. The point is that these

Gotcha! Managing Continuous Flow Manufacturing

Did You Know… If you want software specifically built for lean or continuous flow manufacturing, like steel production, you’ve only got a handful of options Oracle makes a flow manufacturing application for its 11i e-business suite, and SAP and PeopleSoft also have modules for their enterprise resource planning suites. American

Unilever’s Supply-Chain Diet

You know Unilever. It sells products that 150 million of us use every day to wash clothes (Wisk, All), wash bodies (Dove, Lever 2000), dine (Ragu pasta sauce) and diet (SlimFast drinks). No. 1 in home- and personal-care items, and second to Nestlé in foods, the $47 billion Unilever makes

At U.S. Steel, New Computers Revive Old Plant

Finding people at U.S. Steel’s Mon Valley Works can be a challenge. At times, a manager can look from one end of the half-mile long plant to the other without seeing a single soul. The floors on which 9,300 steelworkers once tended to blast furnaces and presses now stand virtually

How Toyota Customer Data Spun Out

If you own a Lexus—or know someone who does—you know how much value the luxury auto brand places on customer service. Take a noteworthy case in 1998. Toyota Motor Sales USA (TMS) responded to a recurring service problem with its Lexus vehicles by contacting owners, then picking up their vehicles,

New Rx for Pharmaceutical Data

Schering-Plough will pay $250 million to the U.S. government this month—the first portion of a $500 million penalty—after federal regulators found the drug giant violated dozens of manufacturing rules in the last several years. Abbott Laboratories three years ago got nailed for $100 million for failing to address a string