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Meg Whitman of eBay and Steve Ballmer of Microsoft were a happy couple when they held a joint press conference on March 12. Ballmer may have thought that the relationship gave Microsoft an inside line with eBay and Whitman for additional business later on. But five months later, eBay, in
Company: Avon Products IncHeadquarters: 1345 Avenue of the Americas, New YorkPhone Number: (212) 282-5000Business: Sales of cosmetics, beauty products and fragrances through independent representativesChief Information Officer: Harriet EdelmanFinancials in 2000: $5.7 billion in revenue, $478.4 million in net income, net profit margin 8.4%Challenges: Transform manual, paper-based processes into electronic processes;
Harriet EdelmanChief Information OfficerRole: Edelman, a 22-year Avon veteran, rose through the ranks to become CIO in January 2000. She’s done it all, from helping test the Avon.com site in the eleventh hour of its launch, to helping the company sort out its supply-chain strategy. Len EdwardsPresident and GM, Avon.comRole:
IBM commerce software running on Sun Solaris servers: Many assume from the outset that the combination is a kludge—if not a disaster—waiting in the wings. Sure, Sun Microsystems and IBM are staunch rivals in selling high-powered servers to corporations. Sure, IBM has its own AIX version of the Unix operating
Problem: Connections with customer networks lost While eSpeed’s engine for matching trades remained up and running, all connections to customers’ private networks ran through optical lines at the World Trade Center. Solution: Customers who had overseas offices connected to Cantor’s London data center were rerouted across their own networks to
If you should lose half of your staff at once, the challenge isn’t one of replacement but simple survival. In this case, you can’t go it alone. This is when a career of networking with peers is likely to prove critically important. You’ll need to turn to the technology community
With Lotus Notes creator Ray Ozzie as its founder, Groove Networks wins instant enterprise credibility. With Microsoft investing $51 million for a minority stake, its financial credibility is newly enhanced as well. But GlaxoSmithKline, which licensed Groove’s peer-to-peer collaboration system in April, says the product doesn’t yet meet its standards.
Download the PDF file for this month’s charts and statistics, including: Where IT applications budgets are being spentThe growth of ERP and CRM deploymentsThe cost of Internet attacksThe e-commerce fizzle For a detailed view of this month’s statistics, download the PDF file.
Knowing how much product to order is key to Avon. Even so, Avon historically has relied largely on manual processes to collect and evaluate historical sales information. Avon used this past data to create educated “guesstimates” of how much product the company would need on hand in both the short