McDonald’s Technology Trials

At a busy McDonald’s on East 42nd Street in Manhattan, Internet access comes free with a Value Meal purchase. Or, at least, the promise of it does.The dining room at this high-volume restaurant, just across the street from Grand Central Station, doesn’t seem to lend itself to casual Web browsing.

The Network Is Cisco

Thirteen years ago, three airlines pooled their mainframe computing systems and created Worldspan. Their aim was to process reservations submitted by travel agents then typing on green-screen terminals. By 2002, Worldspan’s mainframes processed half of the 36 million airline reservations made over the Internet. If all goes well, Worldspan could

Fast Food Fails Digital Networking Test

The most important shareholders’ meeting in McDonald’s history was about to start. It was early May 2003 and several hundred stockholders and analysts were wedged into the Hyatt Lodge ballroom on the sprawling McDonald’s Oak Brook, Ill., campus. Chief Executive Officer Jim Cantalupo looked on as Ronald McDonald bounded around

The Bottom Line Per… Richard Jones

The CIO of the $12 billion financial services company says information technology gives his company a competitive advantage. For example, Countrywide Financial reduced the time to process a home mortgage—from application to approval—to 10 days by electronically analyzing and processing applications and supporting documents. Q. What metrics do you use

Legato: A Familiar Face

Legato Systems2350 W. El Camino Real, Mountain View, CA 94040 (650) 210-7000 www.legato.comTicker: LGTOExchange: NasdaqEmployees: 1,500 David B. WrightChairman/CEOBecame Legato’s top executive in 2000 and chairman in 2001. Previously, he was CEO of Amdahl Corp. and spent 11 years at IBM. David L. BeamerExecutive VP, Chief Operating OfficerResponsible for marketing

Who’s Minding the Storage?

Remember when you didn’t worry about managing data storage? That was before e-commerce, e-mail and applications such as customer relationship management software created an explosion in servers, disks and data. For many today, investing in software to manage storage hardware is a must. Consider Kevan Bohlooli, director of information management

Veritas: The Price of Independence

Veritas350 Ellis St., Mountain View, CA 94043(650) 527-8000 / www.veritas.comTicker: VRTSExchange: NasdaqEmployees: 5,647 Gary BloomChairman, President, CEOIn 2000, joined Veritas from Oracle, where he led the company’s core database business. Mark BregmanExecutive VP, Product OperationsOversees engineering and product management departments. Was CEO of AirMedia, a wireless Internet firm, and spent

EMC: A Packaged Deal

EMC Corp.176 South St., Hopkinton, MA 01748(508) 435-1000 www.emc.com/products/software.jspTicker: EMCExchange: NYSEEmployees: 17,400 Mark S. LewisExecutive Vice President, Open Software OperationsOversees all storage management software products. Joined EMC in 2002 from HP, where he was VP/GM of Compaq’s Enterprise Storage Group. Chris GahaganSenior VP, Storage Infrastructure SoftwareResponsible for development of EMC’s

The Hidden Costs of Owning Software

When it comes to evaluating software purchases, the cost of the program itself is only the tip of the iceberg. Most budgets realistically account for license fees, but they often downplay or even ignore the real money drainers—deployment and maintenance. According to David Greschler, co-founder of software vendor Softricity, the

Primer: LAMP

What is it? Shorthand for Linux-Apache-MySQL-and (your choice of) Perl, Python or PHP. In effect, it’s a “stack” of basic business software that is freely available to corporations. What’s in it? The LAMP stack consists of operating system, database, Web server and Web-scripting software. These layers are comparable with the