Call for Help

On the average Chicago day, as the hulking Sears Tower stands watch and Lake Michigan glints blue in the sun, 44 people call the city to report streetlights out, 54 complain about rats and 135 ask that abandoned vehicles be towed. They’re typical city problems, not life-and-death but irritating and

Symantec: Alert, but Cautious

Symantec is praised for comprehensive virus-snuffing products that provide good management capabilities. Some customers, however, think it needs to ship out antivirus updates faster. Mark Van Holsbeck is one of them. As director of enterprise security at label maker Avery Dennison, Van Holsbeck uses Symantec’s software on desktop PCs and

Trend Micro: One-Track Minds

Trend Micro isn’t a household name, especially compared with heftier rivals like Symantec. But the Tokyo-based company has a following among security pros looking for a vendor that eats, sleeps and breathes nothing but computer viruses. “We like Trend because that’s all they do,” says Ken Robertson, director of information

The Las Vegas Roster

Jeff JonasFounder and chief scientist,Systems Research and DevelopmentAfter declaring bankruptcy when his startup went belly up in the early 1980s, Jonas started anew in 1983 with SRD. The company develops software used by casinos to ferret out hidden relationships between gamblers, employees and vendors. SRD’s link-finding software, called NORA and

Base Case: Las Vegas Casino

Headquarters: The Strip, Las Vegas Boulevard South, Las Vegas, NV Financials: $131 million net income on revenue of $2.9 billion in 2003. Mission: Prevent and deter acts of crime and terror in and around casinos and hotels. Respond to all threats and hazards. Admit lawful bettors and visitors. Promote legal

Network Associates: Driving the Field

Network Associates, offering what some customers say is the best management tool on the market, has racked up its share of touchdowns against antivirus archrival Symantec. Miami-Dade County Public Schools has installed McAfee antivirus software on 50,000 of its 80,000 computers since August 2003. It chose Network Associates in part

What Sin City Can Teach Tom Ridge

For decades, no city has attracted more dubious characters into its buildings than Las Vegas. The lure of quick scores has made Sin City the most vigilant and diligent user of advanced surveillance, identification, background-checking and security technologies. If domestic security were prosecuted as aggressively as casino security, the terrorists

Dept. of Homeland Security

Headquarters: 3801 Nebraska Avenue NW, Washington, D.C. 20528 Financials: $40 billion operating budget proposed for fiscal year ending Sept. 30, 2005. Mission: Prevent and deter terrorist attacks on U.S. soil. Respond to all threats and hazards. Admit lawful immigrants and visitors. Promote the safe and secure flow of commerce. Chief

NORA and ANNA

“Non-obvious relationship awareness” (NORA) software probes databases in any language, searching for obscure matches between relevant information. Anonymized data (ANNA) software uses the same technology to investigate data that has been encrypted. SRD’s patented technology allows users to discern obvious and so-called “non-obvious” relationships between data sets in multiple databases.

Half-Speed

To Marine Corps Sgt. Marco Garcia, the Navy Marine Corps Intranet sounds like a great project, in theory. “They sold me on it,” he says, when he attended training in December on the new network. “The transition itself, though, seems to be a problem.” Turns out, that assessment is an