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An international flight en route to the United States is delayed after a five-year-old passenger’s name matches a name on a terrorism watch list. The Department of Agriculture euthanizes a herd of 450 cattle because it can’t track the individual cows that came in contact with one infected with Mad
24/7 SERVICES Case Dissection Connecting Costs Calculating Costs of Mobile Data Centers Figure out the costs of a mobile data center and the associated applications and hardware that go with backing up your data. Community How Tape Shapes Up Tape storage libraries deliver more bytes for the storage buck than
Regardless of a project’s success or failure, there is usually some slice of the government involved. That’s the common theme in 2003’s triumphs and breakdowns, as four out of the six projects below involve government in some way—energy deregulation, wireless number portability, Iraq and the State of New Jersey’s antiquated
Ken Harris has been chief information officer of apparel retailer The Gap since 1999, overseeing a $400-million technology department with 1,500 employees. He’s also held the CIO job at PepsiCo Inc. Q: What metrics do you use to evaluate bottom-line results? A: The valuable metrics are the end-state metrics and
You can’t put a radio tag on a can of soup. That’s just one technical tidbit Campbell Soup Co. is digesting as it investigates using so-called smart labels to better track its products from factory to retail outlet. It affects how Campbell will find a suitable way to put metallic
24/7 SERVICES Certified Returns? Tool: The Benefits of Software Certification This Microsoft Excel calculatorprovides a return on investment estimate for any kind of software-process improvement. RFP Me Is your RFP a Recipe For Problems? Think your request-for-proposal skills are great? Find out if you’re an RFP pro or in need
There are many ways to gauge the success of a project. But how do you measure the success of the request for proposal (RFP) that outlines the project? If you wait to match a project’s actual return on investment against that expected by the RFP, you’re too late. In fact,
Chairman William Killgallon of toymaker Ohio Art is expecting his company’s stocking to be filled with lumps of counterfeit goods this holiday season. Killgallon isn’t happy about it. Ohio Art, which sells about $37 million worth of playthings such as Etch-a-Sketch tablets and the Betty Spaghetty family of dolls, has
Bank of America now stretches from the West Coast to the Gulf Coast to the East Coast. But its information systems don’t. Even five years after combining with Southern banking giant NationsBank for $67 billion, customers still can’t easily transfer money between accounts from the bank’s East and West Coast
In October and early November, ErnyleeChamlee monitored fire officials moment by moment, as they called in air tankers, trucks and manpower to fight wildfires raging in Southern California–from her desktop computer in Sacramento. Chamlee is staff chief of operations, command and control for the California Department of Forestry and Fire