May 2004 Online Extras

24/7 SERVICES Case Dissection Backstop Your Business Business Coach: Billy Beane: What MBAs Can Learn From MLB Oakland A’s General Manager Billy Beane finds the best talent for the right price. It’s a technique you can use to stockpile managers. PLANNER: Calculating Costs of a Human Capital Management System Fill

Olympic Recycling

In Athens this summer, the organizers of the Olympic Games will attempt a technological feat never tried before at the Games: recycling.No, technology staffers won’t be collecting discarded Evian bottles for the deposit, but they will adapt technology used successfully at the 2002 Winter Games in Salt Lake City for

Vexed Vendors

Computer Associates ousted its chairman and chief executive over accounting concerns. Ditto for Nortel Networks, which booted its CEO and chief financial officer. What will you do if your vendor hits turbulence? It’s a question worth pondering given April’s executive high jinks, corporate housecleaning and financial restatements. Whether it’s Computer

Google’s Big Project

Search provider Google’s highly anticipated initial public offering filing featured a folksy letter to shareholders, stellar financials and plans to allow small investors to purchase shares. But it also listed a technology project as a key risk to its business. Google says it is migrating its worldwide billing, collection and

Riding Radio Waves

As project leaders ponder pilots of radio frequency identification systems this summer, in the rush to meet the mandates from Wal-Mart, Target, the Department of Defense and others, the real action may be at the theme parks where they’ll take their kids. A series of pilots are set to begin

Roadblock: The Information Hoarder

THE OBSTACLE: THE INFORMATION HOARDER Following the 9/11 attacks, government agencies-particularly the State Department, the Federal Bureau of Investigation and the Central Intelligence Agency-were lambasted for their inability to exchange terrorist-related information that might have been used to track and stop the 19 hijackers. Critics say agencies’ inability to secure

Gotcha! Recognizing Faces, Automatically

Casinos have had some success using software and video cameras to recognize card and slot-machine cheats. Picking the right equipment and putting it where it will work best is often the difference between catching thieves-or terrorists-or letting them walk through the gates. PROBLEM: Systems often have a hard time scanning

Block Spam! Save Millions! Feel Better!

If ever a problem seemed designed to showcase the value of electronic security to an organization, that problem is spam. Unsolicited e-mail saps productivity and bandwidth, carries viruses, and can offend workers by its often-salacious nature. Considering the high return-on-investment numbers cited by most e-mail analysts, it seems the only

Voice of Experience: Singled Out

Joseph GurgaPeoples EnergyCorporate Security ManagerChicago, Ill.www.pecorp.com Manager’s Profile: Gurga leads information-security planning and operations for the Chicago-area natural-gas service provider, which had $2.2 billion in revenue in 2003. Belt and Suspenders: The company’s previous antivirus strategy was to run software packages from two vendors. It used Network Associates’ McAfee VirusScan

Soldiering On

They were the worst of projects. They became the best of projects. Spanning almost two decades, the U.S. Department of Veterans Affairs (VA) pumped almost half a billion dollars into a pair of nearly still-born efforts: one to improve the processing of disability and pension claims filed by former military