Web Services

What is it? Who dreamed it up? WebMethods devised one of the earliest models for remote Web services, with a September 1997 pitch of the Web Interface Definition Language. That and other proposals—the most significant, Simple Object Access Protocol (SOAP), was written by IBM, Microsoft, training provider DevelopMentor and software

Cheaper by the Rupee

The pitch is tough to pass up: Get access to thousands of talented software developers in other countries, instead of paying higher rates for scarce U.S. programmers. But be sure to add up all the costs involved; the savings might not be as large as you think. No one disputes

Sungard Business Continuity and Internet Services

The Aggressor You have to give SunGard credit: It plays to win. The company’s business continuity division regularly dispatches sales staff to poach business from Comdisco and IBM, its two biggest competitors, and isn’t shy about undercutting their prices. In any event, SunGard hasn’t gotten where it is just by

IBM Business Continuity and Recovery Services

Reliable but Not Cheap IBM came late to the market for business continuity planning and disaster recovery, but it arrived with a bang. In the space of a few years, it has bypassed Comdisco and SunGard, each of which had a 20-year head start, to become the market leader. Moreover,

IBM Business Innovation Services

Power of a Pedigree Nobody ever got fired for buying IBM, and Big Blue’s Teflon coating extends to IBM Global Services’ consulting wing when it goes up against more specialized consulting outfits such as PricewaterhouseCoopers or Accenture. That’s a formidable roster of companies; Joe Gagnon, vice president of e-business strategy

Comdisco Availability Solutions

Fallen Pioneer Comdisco is a very good disaster recovery company but a very bad venture capitalist. How did a company which made a name for itself helping others avoid disaster get into such a financial mess? Simple: Comdisco dumped money into Internet plays that went south faster than Butch Cassidy

Electronic Bill Presentment

The following rundown highlights some hazards of deploying an electronic billing and payment system, such as not trying to introduce a new variable into a system just prior to launch. Prior Planning: What is it you are trying to achieve? Before deploying e-billing systems, you need to clearly map out

Case 003: VF Corp. – Inching Along

Terry Lay knew that bringing a common enterprise resource planning system to every part of VF Corp. would be a tough job, but he didn’t expect to get hung up on underwear. After a successful rollout to VF’s huge Jeanswear business, which includes the Wrangler and Lee brands, the Vanity