Category: Social Media

Oh, great, you’re probably thinking, more advice on social media for business. I understand your feelings. But the problem with most articles about social media

As social media matures, many organizations are looking to boost their capabilities and take interactions with customers, employees and members to a higher level. One

Facebook has launched new iOS and Android apps called “Facebook at Work,” as well as a mini Facebook inside the regular Facebook that lets businesses

Social business has clearly moved into the mainstream of the modern enterprise. The ability of different teams, groups and departments to interact—both internally and with

Information is power. That maxim has always been true. But in the past five years, social media has completely changed who can control information. For

Few industries have to cope with changes that occur as fast and furiously as the restaurant business. Keeping up with customer whims—and updating menu items—is

By Samuel Greengard Over the past few years, social media has revolutionized the business world by changing the way organizations interact with customers, deal with

By Samuel Greengard A growing focus on mission-critical IT has forced many organizations to devote greater attention to crisis management and business continuity management (BCM).

By Laurie Fischer The use of social media has exploded, allowing organizations to nimbly and quickly publish and communicate information to their employees, potential and