Author: Sean Gallagher

Lightnin: Flash of Brilliance

Lightnin, a manufacturer of custom-designed industrial mixers, couldn’t move fast enough in the 1990s. Botched orders and delayed shipments added up to unhappy customers. So

Deploying a Silver Lining

The economy sucks. Revenue is falling. Uncertainty about the outcome of war covers everything like a wet blanket. What better time to change the enterprise

Fight Spam With Spam

David Black has a crazy idea that just might work. Accenture’s senior manager of security technology thinks the best way to cut down on spam