Author: Sean Gallagher

Novell, Ximian: Opposites Attract

After Novell’s announcement this week that it plans to acquire Ximian, industry observers might be forgiven a collective “Huh?” At first glance, the two seem

Will Java Roast on An Open Fire?

The way Sun’s Java programming language has been developed is something of a paradox.Sun owns the core code behind Java, which is used to create

McDonald’s Wants It Their Way

Innovate wasn’t McDonald’s first attempt to capture operational data from its restaurants. Nearly 10 years earlier, in 1991, McDonald’s made its first foray into collecting

McDonald’s Technology Trials

At a busy McDonald’s on East 42nd Street in Manhattan, Internet access comes free with a Value Meal purchase. Or, at least, the promise of

Fast Food Fails Digital Networking Test

The most important shareholders’ meeting in McDonald’s history was about to start. It was early May 2003 and several hundred stockholders and analysts were wedged

The Wave of the Future Is at Hand

Back in 1981, Princeton University professor Gerard K. O’Neill predicted in his book, 2081: A Hopeful View of the Human Future (Simon & Schuster), that

The End of the Big Bang

No matter what a vendor claims, it’s hard to neatly prove customer relationship management (CRM) software generates a return on cost. Even so, the reality