Author: Michael Vizard

After several years of horror stories surrounding customer relationship management system deployments, the good news seems to be that interest in CRM is once again

When you visit a small- to-medium-size enterprise, you can’t help but be struck by how much time and energy is sucked away by the seemingly

Auditors are a necessary evil in a new era of compliance marked by Sarbanes-Oxley, HIPAA and other regulations. Given that new reality, the best course

With the price of oil forecast to stay above $50 per barrel over the next seven years, the time has come to start thinking long

Really Simple Syndication (RSS) is all the rage in the blogosphere, but beyond being a nifty publishing and subscription tool for bloggers, RSS is likely

Among hard-core Web developers and the aficionados of all things Web 2.0, there is a lot of excitement over the concept of creating new Web