Author: Brian P Watson

Altiris: The Complete Package

Customers of Altiris, the asset management software provider based in Lindon, Utah, population 9,500, praise the vendor’s software as the best in its class—though at

Novell: Ramping Up

ZENWorks, for years, has been a well-known title in systems management. This year, Novell hopes its software suite will take on a new meaning with

5 Tips for Asset Management Planning

Information-technology asset management is changing, seemingly, by the minute. The software tools that manage I.T. assets from cradle to grave have many moving pieces–just ask

Adobe Systems: Support Star

Users of Macromedia’s application development frameworks say nothing’s changed—especially customer support—since Adobe Systems bought it in 2005. Adobe, long known for document and photo management

Tibco Software: Clean Up With Ajax

Tibco Software, a forerunner in business integration software, bought a pioneering application development firm in 2004. That company, General Interface, offered one of the first

Microsoft: Charting the Course?

The whispers were loud, the expectations high. The buzz around the developer community centered on “Atlas,” Microsoft’s code name for its burgeoning toolkit using Asynchronous

Juniper Networks: Solid Service

Customers of Juniper Networks, one of the earliest players in the intrusion security field, say the Sunnyvale, Calif., vendor excels in customer service, whether it’s

3 Tips for Intrusion Security Planning

Gartner vice president Paul E. Proctor wrote the book—literally—on intrusion detection. But a lot has changed since 2000, when he penned the Practical Intrusion Detection