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Eckerd: Seeking an Antidote to Walgreens
By
Baselinemag
Last updated
June 2, 2003
1998
Eckerd sells 24 stores to Rite Aid and exits the Alabama market.
Buys 17 stores in Florida and 5 in Georgia from Rite Aid.
Buys Genovese drug stores, establishing a presence in New York, New Jersey and Connecticut.
1999
Eckerd.com updated so patients can order refills.
Retek selected as the primary vendor for a supply chain and inventory management overhaul.
IBM named integrator for Retek project, to be called Quantum Leap
2000
Nearly 300 stores to be closed for lack of profitability.
Allen Questrom becomes CEO of J.C. Penney, Eckerd’s parent.
Wayne Harris becomes CEO of Eckerd after Frank Newman leaves for more.com.
2001
Outsourcing contract canceled with IBM.
Recruiting begins to create Eckerd’s own information technology staff of about 800 people.
First test of Quantum Leap inventory tracking system takes place.
2002
First store goes live on Quantum Leap, to automatically replenish shelves.
Inventory moves faster through stores, at a rate of 4.8 times a year.
TechRx and NDC Health chosen as vendors for new pharmacy computer system.
Baselinemag
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