Social Media has created a customer-interaction paradigm shift from a “one-to-many” broadcast model to a “many-to-many,” necessitating a change in how organizations interact and communicate
Underwriters Laboratories (UL), with U.S. offices in Northbrook, Ill., is an independent product safety testing and certification organization with a brand name that’s synonymous with
Gossip is a destructive force in the workplace. It ruins relationships, harms reputations and interferes with productivity. Most importantly, it damages employee morale and makes
Manufacturing companies face daunting challenges: managing inventory across an increasingly complex global supply chain; dealing with wildly varying demands for products; tracking the location of
2009 has been an incredibly tough year?possibly the toughest one most of us have ever experienced. People who didn?t lose their jobs, their homes or
COVER STORY 2010 Trends : Piecing Together A StrategyDespite tighter budgets, organizations are planning to deploy the technologies that are most likely to drive their
As technology marches forward, IT and business executives face new opportunities and challenges. 2010 is no exception. Although a brutal economy and tight budgets have
About 10 years ago, I worked with an executive who would cut you off whenever you said, ?We have a problem.? ?No,? he would respond.
COVER STORY Minding Your Mobile AssetsThere?s no sense bemoaning the proliferation of mobile devices in the enterprise. That ?genie? escaped years ago. Now it?s up