Month: December 2004

New Ideas for the New Year

You’re finalizing your 2005 technology budget. Your mandate: Grow the business, make a difference and, oh, by the way, cut costs in the process. What

Michaels Stores: Shipping Out

With racks of silk flowers and Styrofoam balls, shelves of picture frames and glue guns, Michaels Stores is a crafter’s paradise. Unseen, however, by the

Diageo: Kindred Spirits

If Diageo North America chief information officer Barbara Carlini buys a bottle of Johnnie Walker Red whiskey at a liquor store, she knows she won’t

A Security Company’s Security Headaches

Four years ago, former Cisco Systems engineer Peter Morch was charged with downloading blueprints, e-mail and other property from Cisco’s servers-and taking the information to

Information Destroyers

The Data UndertakersThere’s one sure-fire way to keep information from prying eyes: Blast it into oblivion. When words and numbers outlive their usefulness to a

The Good, the Bad, the Guilty

Robert McKimmeyFormer chief technology officer, Business Engine Software McKimmey pleaded guilty in July to conspiracy to commit theft and downloading trade secrets from the computer

Museum of Modern Art: Untitled Work

Don’t ask chief information officer Steve Peltzman about the Roy Lichtenstein pop art painting, The Dance, in the Museum of Modern Art’s new 12,400-square-foot lobby

Voice of Experience: Cut the Chit-Chat

Hugh HaleBlueCross BlueShield of TennesseeDir., Technical ServicesChattanooga, Tenn.www.bcbst.com Manager’s Profile: Oversees telecommunications and information-technology systems technical support for the health insurance provider, which serves 4.6

Genesys: Good Citizen — Usually

One of the best things going for Genesys Telecommunications Laboratories, customers say: It’s happy to speak to just about anything else in the call center.