Sears’ New CIO Starts With Lands’ End
It’s offering zero-percent financing on everything from appliances to treadmills. It’s trying out a two-word tagline—”Where else?”—which tries to build on its long relationship with
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It’s offering zero-percent financing on everything from appliances to treadmills. It’s trying out a two-word tagline—”Where else?”—which tries to build on its long relationship with
Twenty years ago, Herb Sorensen had his great flash of insight into how people shop. The researcher of customer behavior sat in his living room
Did you know that: ? The biggest expense in implementing radio frequency identification (RFID) systems might not be the transponders and receivers The biggest expense
Things got scary for Alan Heger, VP of Information Systems at Russ Berrie & Co., when customer orders started to vanish from the company’s internal
Looking to differentiate itself from market monolith Gartner, Meta Group has chosen specialized customer service as its defining trait. Meta calls this “cultivating client intimacy”—but
John McLaughlinThe Gillette Co.Director, Supply Chain Process and SystemsBoston, Mass.www.gillette.com Manager’s Profile: As a manufacturer of the Mach3 razor, Oral-B toothbrush and other brand-name products,
Remember how you felt when grades came out in school? Now manufacturers are giving report cards around the clock to suppliers and expecting them to
Gartner Inc. is to the technology analyst industry what IBM is to computer technology. It’s a fitting comparison considering the company’s origins. Gartner was founded