IT Management

Big Data Plays a Big Role in Fraud Detection With fraud incidents posing significant threats to organizations, a growing number of executives are realizing that big data can greatly help to improve their detection and prevention efforts. However, relatively few companies are effectively...
READ MORE

Mobility Offers New Customer-Service Opportunities A growing number of consumers are very receptive to the idea of pursuing customer service issues via mobile apps, according to a recent survey from Contact Solutions. However, the vast majority of customers continue to follow up on problems they...
READ MORE

BYOD Increases Productivity and Job Satisfaction Mobile device management enables the staff at the Australian National Audit Office to run BlackBerry apps and tools on any mobile device they bring to work.
READ MORE

New Ransomware Is as Dangerous as CryptoLocker A new wave of ransomware presents serious security risks to business and demonstrates growing sophistication among organized crime syndicates on the Internet.
READ MORE

Hosted Private Cloud Adoption Grows Worldwide The adoption of hosted private clouds is expanding worldwide, according to a recent survey conducted by 451 Research and sponsored by Microsoft. The accompanying report, "Hosting and Cloud Study 2014: Hosting and Cloud Go Mainstream," reveals that...
READ MORE

IT Lacks Tools and Support to Meet Business Needs What does it take for the IT organization to get its due from the business side of the company? As reported in a variety of survey-based content on Baseline, the tech department must emerge as an impact-making contributor to business objectives...
READ MORE

IT Must Undergo a Makeover in 2014 IT is focusing on three areas in 2014: redefining IT's value to the enterprise, developing architecture and data analytics capabilities, and realigning talent.
READ MORE

Investments in Security Don't Keep Pace With Risks These days, it's nearly impossible to open a newspaper or peruse a business or technology Website without reading about a serious security breach at a company, university or government agency. According to a new survey report from Turnkey...
READ MORE

Ten Tech Trends to Enhance Business and Innovation Deloitte's report includes five disruptive and five enabling technologies that offer the opportunity to expand IT capabilities, operations and business models.
READ MORE

Tips for Building Successful Virtual Teams Nearly nine out of 10 professionals surveyed conduct at least one-quarter of their work-related activity virtually. That means workers must understand how to thrive in an environment where they often don't interact face to face with colleagues with...
READ MORE