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How IT Can Enhance the Customer Journey

18 hours ago | by Dennis McCafferty

In a perfect world, customers would pursue purchases from a store to a digital device to a traditional computer in a seamless manner, engaging with a company that is aware at all times of the... Read More

 
 
 
 
 
 

LATEST STORIES

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    "Cyber-crime is big business," notes a recent Trustwave Global Security Report. "We hear it so often that the words threaten to lose their impact." Nevertheless, there is a very real impact. The security solutions provider reports that a malware...
     
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  • Innovation Will Drive Growing IT Budgets and Staff
     
    IT budgets and staff are expected to grow this year, according to a recent survey from the Hackett Group. The accompanying report, "The CIO Agenda: Balancing Risk, Cost and Innovation," explains that innovation is driving much of the spending...
     
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    Intelligent agents, artificial intelligence, virtual reality, intelligent software, expert systems and robotic devices will soon be common in the workplace.
     
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  • Why the Digital Transformation Is Stuck in Neutral
     
    The majority of IT decision-makers fear that their company may be losing ground to competitors in launching a digital transformation, according to a recent survey from Progress. The accompanying report, "Are Businesses Really Digitally Transforming,...
     
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  • Companies Step Up Cyber-Security Safeguards
     
    A seemingly endless barrage of cyber-attacks is forcing business and IT leaders to take notice and step up protection. According to a newly released study of 221 IT directors, managers and practitioners conducted by IT management firm SolarWinds in...
     
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  • How IT Purchase Decisions Are Made—and by Whom
     
    When it comes to making enterprise technology purchasing decisions, Millennial buyers, rather than Boomers and Gen Xers, are most likely to have the final say, according to a recent survey from the Arketi Group. The resulting report, "Not Your...
     
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