How Supportive IT Management Can Impact Team Results

Supportive IT management

Team management is crucial for all industries and organizations but particularly important in the Information Technology sector. It is the responsibility of the IT manager to bring the team together. They must ensure the team works in coordination to achieve the company’s goals. The key components needed for better, supportive IT management are objective setting and creating a positive culture. Sometimes project management software is also used to ensure everyone remains organized and efficient. 

A manager needs to develop team management skills as they help in keeping employees motivated and productive.  

Why a Supportive Management Is Crucial

A motivated team can do wonders for the company’s productivity and bottom line. That motivation can only come from management that supports the team and takes care of their needs. Studies reveal that:

  • Collective problem-solving efforts lead to improved results.
  • Employees backed by the support of the management are more likely to take measured risks. It can also encourage innovation.
  • Teamwork drives personal growth, minimizes stress, and increases job satisfaction.

Each individual possesses unique talents and skills. When managers recognize these skills and use them for a common purpose, it gives companies a real competitive advantage. But the real magic of teamwork is that when done right, the benefits to the company can be manifold.

Team management is a manager or organization’s ability to motivate and drive a group of people to achieve a task or common goal. It involves supporting, communicating, and inspiring team members. This helps the team perform to the best of their abilities and continue their professional growth.

Why Team Management Is Important in IT

Within the competitive, stressful, and deadline-driven workspace in the IT industry, team management can act as a soothing balm. 

  • It directs a unified approach to a task.
  • It makes problem-solving easy through critical thinking and negotiation.
  • It encourages transparent communication between the management and team members.
  • It takes steps to make sure team members are working in synergy to achieve a common goal.

How IT Management Can Get the Best Out of Their Team

IT management must have a clear goal and vision for their team. They must create a positive work environment and ensure all members are aligned with common goals. Apart from these, there are other ways of keeping a team motivated and productive.

Don’t Just Focus on Monetary Compensation

Most managers believe money is the best way to reward tech staff, and they may be right. However, it shouldn’t be the only tool to motivate them. It may create a mercenary culture in the long term. Technology professionals want to add value to their profile in the marketplace. They want to gain expertise in the latest technology and opportunities for continuous learning. The management must make sure they have access to skill development platforms. 

Ensure Complete Transparency 

Offer your teams a look at the decision-making processes. Be open and honest about the status of the project and your organization. Share as much information as possible with the team, including the bad ones. Good management involves sharing information that provides insights into areas vital for the company’s progress. The team gets a bigger picture of issues and context, which is very important.  The result is greater commitment at all levels.

Begin with the End in Focus

Tech teams must know how their work benefits end-users. If they know they are working on a service to ease a social issue, they might have a more committed approach. Some insights can motivate teams to exceed their capabilities to deliver results. People love to solve problems. When they start working on a project, the management must provide them with a clear idea of the end objective. 

Encourage Measured Risk-Taking

Innovation is an inherent element of technology. And you cannot innovate without taking risks. Encourage your tech team to take risks and find solutions through innovation. Create an environment in your organization that encourages risk-taking and supports learning from mistakes. 

The management can keep a team motivated when they send out encouraging messages. Let them know their decisions can directly impact the company’s future.

Encourage Further Learning

Techies must keep upgrading their skills and knowledge to keep pace with the ever-changing technologies. Supportive IT management encourages them to remain current with evolving technologies by promoting ongoing education. By offering targeted education opportunities, you can ensure they remain with you. They can also apply the new skills they learn to upcoming projects and provide a competitive advantage.

Promote Flexibility

Tech leaders believe that creating new ways of working and communicating with the team can lead to great results. Provide your team with the flexibility to keep them motivated and try new things. When you extend flexibility to the work hours and projects, the team can become highly productive and engaged. It can also encourage creativity while solving problems. 

Experts also encourage providing the best-performing teams with more flexibility and control. Allow them to decide their schedule, plans, and workspace. Loosen the control a bit and put trust in your team. They may deliver results way beyond your expectations.

Don’t Always Speak But Listen Too

Tech leaders must not always give orders or direct teams. They must listen too. You may find some real gems in the team with ideas that can only come out when you encourage them to speak. The management must not assume that the team needs directions from them all the time. Once they are briefed about a project, the team members’ views and ideas can be sought. They might bright their knowledge and expertise from a previous project to the table and accelerate the achievement of results. 


Most companies try to impose their tried-and-tested strategies and practices on a project. They think the new team is not as experienced as the management in handling challenges. But, that should not be the standard formula. Supportive IT management can impact groups and get better outcomes by applying the abovementioned suggestions. Certainly, it is not ideal to force a process on a team. So, the best approach is to understand what motivates the team and allow them the freedom and flexibility to do their thing.