Big Players vs. Small Players

When examining breakdown of applications supported by company size, all organizations generally have a similar profile—with the exception of field-service apps, which are more prevalent in companies with 1,000 or more employees. As for devices, the key difference is that larger companies are more likely to support smart phones, personal digital assistants and proprietary devices.

Table 6: Which mobile applications does your I.T. organization support? (by company size)*

Application 1,000+ employees 1-999 employees Remote access to e-mail 87% 82% Remote access to corporate network files 60% 60% Personal contact management 51% 59% Field-service applications 42% 25% CRM/sales force automation 29% 25% Customer-facing applications 29% 23% Inventory management 22% 24% GPS/maps/geographic information systems 22% 21% Logistics/tracking 18% 18%

* Multiple responses allowed
Source: Baseline survey of 143 I.T. executives whose I.T. organizations support mobile devices

Table 7: Which mobile devices does your I.T. organization support? (by company size)*

Device 1,000+ employees 1-999 employees Notebook/tablet computers 84% 84% Standard mobile phones 67% 67% Personal digital assistants 71% 60% Smart phones that can access e-mail and the Web 64% 47% Proprietary/customized mobile devices 15% 6%

* Multiple responses allowed
Source: Baseline survey of 143 I.T. executives whose I.T. organizations support mobile devices