When to Use Other People’s People

Don’t look to Kellwood Chief Information Officer Don Riley to obsess over building an information technology empire at the apparel company. “No sacred cows” is his mantra for deciding what technology will be kept under his company’s roof, or contracted to another company. Not everyone would agree. Some companies use

Bringing Clarity to Business Goals

Poor communication between business and technology managers is certainly not the only culprit in failed IT projects. But it is, in fact, a major reason why more than 80% of such undertakings are late, over budget, short of expectations or simply undelivered. That’s according to a multiyear study by Stamford,

Accenture Solutions Operations

Bulking Up Accenture is having a tough time escaping its reputation as a high-priced consultant with limited ability to handle large-scale infrastructure deployments. Accenture’s outsourcing business is best known for applications development. Its weak spot: a lack of experience operating data centers and infrastructure. Size counts in major technology outsourcing

EDS Information Solutions

A New Nimbleness In the late 1990s, Electronic Data Systems customers had been complaining about service, and the company’s net profit margin slid from 8.5% in 1993 to a sickly 2.3% in 1999. Clothing retailer J. Crew went to EDS for its data center, but not for other services. “I

Ad Hoc Networks

What are they? Temporary, short-range networks created when devices using the same protocol connect. Typically based on short-range wireless technology, these networks don’t require subscription services or carrier networks. When you beam a business card from your PDA to another, or use an IrDA port to print from your laptop

Gotcha!: Supply Chain Management Software

Did you know that: Supply chain software relies on modules that can be assembled into “templates” serving particular industries? But all templates are not created equal. Templates guide users through a workflow that covers each phase of the implementation. “As long as you adhere to the guidelines, you get a

i2 Technologies

A Fading Star As economic events of the past year abruptly put the tech market into a nosedive, i2 Technologies was among the previous high fliers that suddenly found itself in a tailspin. And that was an uncomfortable position for a company whose hard sell sometimes outstripped its ability to

Code Blue

September 6 may go down as a defining date in Kmart chief executive Chuck Conaway’s effort to turn around the one-time king of discount stores in America. Five days before the twin towers tragedy, Conaway announced that Kmart would write off $195 million of assets held on its books that