The Bottom Line Per … Pamela McNutt

As technology chief for Methodist Hospitals of Dallas, a $275-million network of medical centers in Texas, Pamela McNutt faces twin pressures of declining revenues and ever-higher expectations for medical safety. Add to that the daunting job of complying with the Health Insurance Portability and Accountability Act (HIPAA), a new set

Measuring Up: Rising to the Standards Challenge

41% is the amount top companies found they could trim application development costs simply by consistently using Information Technology standards. More standards, less cost. If it’s become almost a truism over the last 10 years for CIOs trying to plan their information technology spending, then how come so many companies

How Schwab Learned to Love Modeling Tools

Utter the words, “modeling” and “reuse” among some developers, and you’ll probably get a response not suited for tender ears. These are code words for trying to manage the often-chaotic process of developing software. Most efforts to reuse software code over the past 20 years languish in obscurity. Remember CASE,

Quiz: Are You Taking Risks With Your Privacy Policy?

  Yes No N/A 1. Does your company have a formal privacy policy approved by your legal counsel? 2. Has your company sent its customers all required privacy notices containing opt-out information? 3. Can your systems–and the business processes they support–handle customer requests to prevent sharing their nonpublic information with

P&G Eyes New Outsourcing Era

An anticipated multibillion-dollar deal between Procter & Gamble and Affiliated Computer Services (ACS) would be the largest business process outsourcing (BPO) contract to date, and one of the largest outsourcing contracts of any kind, ever. Whether or not the deal is done, the magnitude of P&G’s plan sends a clear

Detroit Finance System Sputters after Overhaul

In 1997, the City of Detroit announced a plan to revamp its financial software with a three-year, $47.9 million project called the Detroit Resource Management System, or DRMS, commonly referred to as Dreams. It should have been called “nightmares.” ZIFFDOWNLOAD id=”1457″ title=”p62-65″>The initial plan called for the integration of 43

After WorldCom, Who’ll Be Your ISP?

You’ve already heard the news. WorldCom has filed for bankruptcy protection amid questionable accounting practices. Verizon spin-off Genuity teeters precipitously after Verizon announced it wouldn’t rescue Genuity from its debtors by reassuming control. Qwest and Global Crossing join the ranks, having either filed for bankruptcy or announced massive layoffs and

What Price, Identity Management?

Given today’s budgets, asking for cash to clean up employee profiles and consolidate customer lists may seem a bit impudent. But the administrative savings alone make identity management a serious candidate for funding, according to a recent study: If a 10,000-employee company automated password-resetting alone, help-desk calls can drop by

Update: New CIO for Tyson

Jeri Dunn, formerly the vice president and CIO of Nestle USA, has left the world’s largest food manufacturer to become the first senior vice president and CIO of Tyson Foods, the world’s largest processor of beef, poultry and pork. Dunn, who spent 11 years at Nestle, takes on the top

MS Licenses Lapse—What’s Next?

If you’ve grown used to the regular, discounted, bulk software upgrades that were available as part of your Microsoft contract, pay attention: The party’s over. As of July 31, Microsoft has changed the rules, and now tech managers everywhere are scrambling to come up with ways either to use the