Category: News

A Deal to Watch

Autumn Bayles, chief information officer for Tasty Baking Co., expects the May 11 Web services alliance between SAP and Microsoft to make it easier for

SAS Institute: Beyond Nerds

Most SAS Institute customers historically have worn lab coats and pocket protectors. Now the company wants to attract more customers who dress in business suits.

SumTotal: Greater Than Its Parts?

The question always bubbles up when two technology companies with similar products merge: Which kid will be the new couple’s favorite? Customers of Click2learn and

Grand Prize

Company: Harrah’s Entertainment Annual Return: 389% If it’s a sunny April weekend in Las Vegas and boxer Vitali Klitschko is scheduled for the ring while

Saba Software: Heavy Lifting

Saba Enterprise Learning Suite includes class and resource scheduling, skills tracking, collaboration features, and tools for content authoring and publishing. Saba Enterprise Performance Suite lets

Customer Service

Company: Remington Arms Annual Return: 1,052% Project: Remington, America’s oldest gun maker, saw its customer service operation overwhelmed as more of its customers connected to

Gotcha! A Surfeit of Terms and Tribulations

For Merck, scientific computing isn’t some ivory-tower exercise. Genetics, biology and medicine (an applied science) are all fundamental to Merck’s business. But scientific computing poses

Integration

Company: Alcan Annual Return: 1,026% Project: The aluminum producer used software from iWay Software to integrate a host of disparate systems supporting manufacturing, supply chain,

Merck’s Player Roster

Chris Scalet Senior Vice President, Chief Information Officer Mr. Efficiency? Scalet joined Merck in March 2003 from International Paper, where he had been CIO since