Category: News

BTO’s Key Technology Decisions

Build-To-Order’s Sateesh Lele has to be ready to flip the technology switch quickly. Lele, chief information officer of BTO, has been busy lining up and

Baseline Business Information Services

Calculate Your Own Bottom Line in I.T. Baseline also helps technology suppliers and technology users create interactive tools that allow them to calculate the benefits

Will A Custom Car Sell?

Start-up Build-To-Order has grand plans on the technology and manufacturing front, but all that will be for naught if it can’t buck the odds and

McDonald’s Wants It Their Way

Innovate wasn’t McDonald’s first attempt to capture operational data from its restaurants. Nearly 10 years earlier, in 1991, McDonald’s made its first foray into collecting

Outsmarting Outsourcers

When it comes to technology outsourcing deals, Kellwood Chief Information Officer Don Riley has seen just about everything. Kellwood, a St. Louis apparel and textile

CIO Takes Insourcing To The Bank

Austin Adams believes he can run an information technology organization more efficiently than any hired gun. “Experientially and philosophically, I am opposed to meaningful outsourcing,”

Eckerd Takes It To The Next Level

When Eckerd decided in 2001 to bring technology operations in-house, Chief Information Officer Ken Petersen bet his job that he and his staff could do

Online Extras: April 2003

Case Dissection (p. 42-60) Performance Test (p.46) Rating Airline Web Sites Southwest led the pack in this exclusive performance study, conducted for Baseline by Web-monitoring

War With Iraq May Alter Budgets

Brian Garavuso, chief technology officer for Interstate Hotels and Resorts, is mulling his own war plans. The Sept. 11 terrorist attacks and a weak economy