Jiffy Lube Sells Customers With Visual Storyboards
When consumers step into the typical auto repair shop, they’re often bracing for bad news, which can come in the form of expensive repair bills.
When consumers step into the typical auto repair shop, they’re often bracing for bad news, which can come in the form of expensive repair bills.
A growing number of businesses are discovering that delivering consistent and high-quality support across various customer channels—phone, email, social and more—is a major challenge. At
A challenge for any company that adopts commercial customer relationships management (CRM) software is optimizing the interface to match specific workflows and business process requirements.
The Internet and mobility have pushed the boundaries on what’s possible and created entirely new business models that weren’t imaginable even a decade ago. One
At Salesforce’s annual Dreamforce conference, which CEO Marc Benioff said attracted 170,000 registered attendees to San Francisco this week, the focus on empowering its customers’
Offering a great customer experience has always been a foundation of business. However, it’s apparent that in the digital age, the concept is undergoing a
Bosma Enterprises, a nonprofit organization based in Indiana that provides employment, training and rehabilitation opportunities for the blind and visually impaired, is well into the
Managing leads and converting them into sales is a critical objective for every business. But, for LEGO Education North America, the world’s third largest toy
Maximizing revenue is a goal for every organization. But for a popular public venue that attracts hundreds of thousands of visitors each year, the stakes