Category: Cloud Computing

By Bob Violino Cloud-based customer support is a rapidly growing option for companies that are looking to improve customer experience with technology solutions that are

By Bob Violino Data and video analytics is having a big impact on many aspects of business and society—including sports. Krossover, a New York-based company

By Samuel Greengard Over the last few years, IT and business executives have witnessed a profound shift in enterprise computing. While organizations continue to rely

By Samuel Greengard Ken Bergmann knows all about the road less traveled. The vice president of IT for transportation firm Greyhound Lines must keep passenger

By Jane Griffin Cloud computing is not new. Remote access to applications, platforms and infrastructure has been a staple of corporate information technology operations for

By Bob Violino Two of the hottest IT trends today are the move to cloud computing and the emergence of big data as a key

By Bob Violino Netflix, a Los Gatos, Calif., company that provides movies and television programming to subscribers over the Internet, faced significant challenges in getting

By Samuel Greengard Over the past few years, businesses have steadily marched into the cloud in pursuit of greater productivity and IT efficiency. Many have

By Bob Violino College Hunks Hauling Junk (CHHJ), a moving and junk removal company with 43 franchises around the country, was experiencing numerous issues with