By Deborah Gage Print this article Print

The federal agency stumbled in its attempt to trade a paper-based filing system for an electronic one. Experts offer tips on how the agency can regain its balance.

FBI Base Case Headquarters: J. Edgar Hoover Building, 935 Pennsylvania Ave. N.W., Washington, DC 20535-0001

Phone: (202) 324-3000

Chief Information Officer: Zalmai Azmi

Financials: $4.3 billion in funding for fiscal year 2003; $4.75 billion for fiscal 2004

Challenge: Centralize and coordinate the design, purchase and deployment of all information-technology projects.

Baseline Goals:

  • Create a case management system with the Department of Justice and the Department of Homeland Security in which at least 80% of the requirements are common.

  • Meet a new timetable to develop the case management system within four years.

  • Avoid sinking more than the $104 million, already spent, on project costs that cannot be recovered.

This article was originally published on 2005-04-06
Senior Writer
Based in Silicon Valley, Debbie was a founding member of Ziff Davis Media's Sm@rt Partner, where she developed investigative projects and wrote a column on start-ups. She has covered the high-tech industry since 1994 and has also worked for Minnesota Public Radio, covering state politics. She has written freelance op-ed pieces on public education for the San Jose Mercury News, and has also won several national awards for her work co-producing a documentary. She has a B.A. from Minnesota State University.

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