Cavalier Homes Base Case

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Headquarters: 32 Wilson Boulevard 100, Addison, AL 35540

Phone: (256) 747-9800

Business: Builds, sells, finances and insures manufactured homes

Chief Information Officer: Jay Wilson

Recent financials: Posted a net loss of $14 million on sales of $364 million in fiscal 2001

Challenge faced: Find ways to eliminate redundant service calls, improve customer service and sales cycles, and reduce inventories of new manufactured homes and supplies

Baseline Goals:

  • Achieve 100% enterprise-level availability of information
  • Reduce raw material inventory by 50%
  • Reduce production order time from two days to two hours
  • Reduce material errors on truckload lists by at least 10%

    This article was originally published on 2002-08-09
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