Author: Regina Kwon

Performance Beyond the Ping

For most companies, performance monitoring consists of the same availability and response-time metrics used during quality-assurance testing. But as anyone who’s lost an online shopping

Quiz: How Much Risk Can You Tolerate?

Viewing projects as part of a portfolio helps justify potentially risky initiatives. The definition of what’s risky, however, varies from company to company. Take this

Mind Your Financial RFPs

Technology projects show a great return on investment (ROI). No, wait—they show very little. Hmm. Maybe it depends on your depreciation schedule? Getting vendors to

Testing for Web Site Vulnerabilities

Most organizations only react to security threats, and too often, only after damage has been done. But patching a system won’t recover stolen data, recoup

How to Make Activities Measure Up

How much did the marketing department spend on technology products and services last year? If you can’t answer this question, you can be sure of

Route Control

What is it? A method of identifying the best path between two points on a network—in this case, the Internet. How does it work? Route-control

Build a Better Power Structure

Build it once and build it big, a director of technology once said of his company’s data center: Better to pay a little extra now