Biting the Customer Hand That Feeds Us
Let?s think about the customer for a minute?not your customer but you, thecustomer. What isn?t working for you? The cell phone company whosecalling plans and
Menu
Menu
Let?s think about the customer for a minute?not your customer but you, thecustomer. What isn?t working for you? The cell phone company whosecalling plans and
The vast majority of companies have not successfully used a portfolio approach to holistically manage business and technology. As a business technology management (BTM) capability,
Attention members of the C-suite: Your CIO is having an identity crisis. And it’s your fault. That’s what you’d hear if you could be a
Call them “McMansions” or “particle-board palaces,” the massive homes sprouting up across the suburban landscape presented a big problem for the carpenters who built them.
Carlos Gutierrez, secretary of the U.S. Department of Commerce, recently shared to a Congressional panel that the U.S. Census Bureau will drop plans to use
Using business technology to accelerate operational performance requires informed decision-making to determine which technologies best support an organization?s strategic position. Enterprises often find that making
When Barack Obama launched his presidential bid, he said, “When your name is Barack Obama, you’re always an underdog in political races.” More than 18
Jeff Bezos is not one to let dust settle on his shelves. The founder and CEO of Amazon, the world’s largest online reseller, routinely abandons
The rapid and chaotic change in which we do business today presents special challenges to enterprise leaders: they must respond to surprises–or, at times, instigate