E-Tailers Listen Better with People, Worse with Servers
Two new reports show that retailers are getting better at answer customers’ e-mail, but this summer’s load handling statistics predict a very crashy Christmas.If these
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Two new reports show that retailers are getting better at answer customers’ e-mail, but this summer’s load handling statistics predict a very crashy Christmas.If these
In what one executive of the $9 billion, 26,000-restaurant Subway chain dubbed “the single largest integrated cash card program in the world,” Subway has come
Click fraud is a huge threat to the massive, but not especially stable, Web advertising market. Ad hawker extraordinaire Google is doing its best to
Visa on July 21 changed its retail security requirement structure, which will—because of a change in definition of what a qualifying transaction is—force more retailers
A new report from industry analyst firm Aberdeen Group does not bring a lot of optimistic news for RFID proponents. The report predicts that companies
A French court of appeals on June 28 sided with leather goods manufacturer Louis Vuitton and ruled that Google had violated trademark, unfair competition and
Radio frequency identification (RFID) tagging provides a way for companies to track products through the supply chain, from manufacturing plant to distributor and, ultimately, to
The commissioner for Information and Privacy in Ontario unveiled on June 19 a series of tips and guidelines for using RFID within her part of
The IEEE has started work on a new protocol—a standard called IEEE 1902.1 also known as RuBee—that is expected to give retailers and manufacturers an