Author: Allan Alter

How CIOs Attract and Retain Talent

Every time we ask IT executives about recruiting and retainingIT talent, they tell us it’s becoming more difficult—and moreconfusing. Despite outsourcing, are companies still committedto

Customers Do Not Just Happen

Despite signs of a pending slowdown or recession, companies aren’t giving up on adding to their customer base or improving the quality of their customer

The SOA Payoff

The metaphor of “services” lies at the heart of one of the world’s most ballyhooed trends: using service-oriented architecture and Web services to integrate applications,

What Data Mining Can and Can’t Do

Peter Fader, professor of marketing at University of Pennsylvania’s Wharton School, is the ultimate marketing quant—a world-class, award-winning expert on using behavioral data in sales

How CIOs Attract and Retain Talent 2

Every time we ask IT executives about recruiting and retainingIT talent, they tell us it’s becoming more difficult—and moreconfusing. Despite outsourcing, are companies still committedto

Security: New Study IDs Top Threats

It seems no matter how many companies make the news because of IT security problems—recent victims and foul-ups include AOL LLC, AT&T Inc., Sovereign Bancorp

How We Picked Our Top CIOs

“Influential” will never have the air of rigor, however phony, that ROI enjoys. There is no equivalent in the IT world to baseball statistician Bill