Month: March 2012

Saving Money and the Environment

By Mary Lou DeWynGaert When someone says parking garage, what?s the first image that comes tomind? Ten years ago, my response would have been something

Putting the Excellence in Operations

By Diana L. Mirakaj  Historically, operational excellence has beenassociated mainly with optimizing business processes, generally related to productionand manufacturing. Gauging its success was based predominantly