Month: January 2006

Ariba: After the Gulp

Over the past two years, according to customers, Ariba had a rough time ingesting FreeMarkets, formerly a bitter rival in the online sourcing market. But

Ketera Technologies: Slow Starter?

Ketera Technologies has won customers with a relatively low-cost hosted software model and an emphasis on easy-to-use, Web-based applications. But some say the company has

Frictionless Commerce: Small But Sharp

Frictionless Commerce rubs customers the right way. Though at times constrained by its small size, the 85-person company is praised for being open and responsive,

The (Continuing) Tale of the Lost Tapes

Right before Christmas, ABN AMRO Mortgage and Marriott Vacation Club International sent their customers a nice little present—news that they had lost backup tapes containing