Month: January 2006

VEVEY, Switzerland—Chris Johnson was under attack. Fifteen months into standardizing how Nestlé operates around the world, he was fending off a general revolt from managers

Peter Brabeck-Letmathe Chairman and Chief Executive Officer Driver of business efficiency at Nestlé. Urged the company to spend more than $1 billion on the GLOBE

For five years, Nestlé has been rolling out a standard set of software, to simplify and unify the way it manages its supply chain and

One recent survey of project managers finds that half of them don’t have any particular technology expertise. Sure, there’s upheaval across the I.T. landscape —

Right before Christmas, ABN AMRO Mortgage and Marriott Vacation Club International sent their customers a nice little present—news that they had lost backup tapes containing

Among hard-core Web developers and the aficionados of all things Web 2.0, there is a lot of excitement over the concept of creating new Web

The stickiest management problem you’ll ever have isn’t getting outsourcing to work well, although that’s probably a close second. It’s surviving the angst of outsourcing