Month: September 2003

October 2003 Online Extras

24/7 SERVICES QVC’s Return PolicyBottom Line Per…QVC CIO Rob Cochran (Topline Online Exclusive) Rob Cochran, chief information officer at retailing giant QVC, talks about internal

The Future Demands Your Flexibility

I was in charge of technology at Conoco when PCs first came out—and PCs weren’t very good. But they enabled technology to proliferate much faster

A Letter to President Bush

Dear President Bush: You probably don’t know Joel Phagoo. He is a 21-year-old college student who decided to go fishing in New York’s Jamaica Bay

Ports of Entry: Fast In, Fast Out

Major U.S. ports, such as the Port of Oakland, are complex transportation systems that serve everything from recreational boats, to passenger ferries, to cruise ships,