Reference Checks

By Mel Duvall  |  Posted 2002-12-01 Print this article Print

Dossier: Gartner Inc. is to the technology analyst industry what IBM is to computer technology. It's a fitting comparison considering the company's origins.

Reference Checks

Executives listed here are all users of Gartner Inc.'s services. Their willingness to talk has been confirmed by Baseline.

Phil Simmonds
Director, Product Marketing
(408) 566-8500
Project: Web hosting company uses Gartner to help shape corporate strategy. It also views Gartner as vital in its efforts to get information about its services in front of potential customers.

Paul Albert
Director, IS Engineering and Operations
Project: Frequently uses Gartner's Web-based research services, as well as Quickpath service, to speak with analysts.

Nancy Diment
Director, IT Infrastructure Site Services
(616) 544-4004
Project: Pharma-ceutical company calls on Gartner for guidance and ad-vice on technology directions, and also uses its conferences for peer networking.

Brenda Enney
Director, E-commerce Solutions
(305) 500-3726
Project: Ryder has been a longtime Gartner client, spending about $107,000 a year on its research and advisory services. Company values one-on-one sessions with analysts the most.

USG Corp.
Jean Holley
Vice President, Information Technology and CIO
(312) 606-4000
Project: World's largest producer of gypsum wallboard has been using Gartner for more than a decade, primarily for advice and research services.

Girard Liberty
Vice President, CIO
(978) 371-1000
Project: Agricultural cooperative that produces juice, jelly and jam has been a Gartner client for about eight years. It uses Gartner analysts for advice on technology purchases.

Contributing Editor
Mel Duvall is a veteran business and technology journalist, having written for a variety of daily newspapers and magazines for 17 years. Most recently he was the Business Commerce Editor for Interactive Week, and previously served as a senior business writer for The Financial Post.


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