Wipro Technologies: Out of the Frying Pan - ' Reference Checks' (
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Blackwell's Book Services
Cloy Swartzendruber
Acting VP, I.T.
(503) 684-1140 x1366
Project: Oregon-based book distributor turned to Wipro last year to help with a key data-modeling project that was already underway, and now has 10 Wipro staffers offshore to go with 3 on-site.
PacifiCorp
Dennis Goodman
Procurement Manager
(503) 813-5000
Project: Oregon utility company uses Wipro to maintain further enhancements of its customer-service system.
Upromise
David L. Andre
CTO
(781) 707-8610
Project: Massachusetts-based savings network wanted to move some of its system-administration and development functions offshore. Now has 22 Wipro staffers in Bangalore, and one permanent on-site representative.
Nokia
Hannu Kivilinna
Head of Partnering, Nokia Networks
+358-500-981-118
Project: Started with Wipro back in 1997, developing software for the telecom manufacturer's network division.
Seiko Epson
Hideto Shimosato
General Manager
+81-263-53-4717
Project: The manufacturing company's Epson Software Development Laboratory subsidiary selected Wipro in 1996 for both onsite and offshore programming.
Farmers Insurance Group
James Fridenberg
VP, Policy Management Applications
(323) 930-6385
Project: As its first foray into offshore outsourcing, the insurer turned to Wipro in 2000 for a simple help-desk project, and has since ramped up the engagement.
Executives listed here are all customers of Wipro Technologies. Their willingness to talk has been confirmed by Baseline.
| COGNIZANT OPERATING RESULTS* |
| |
2003FY |
2002FY |
2001FY |
| Revenue |
$902M |
$696M |
$662M |
| Gross margin |
36.6% |
38.6% |
40.6% |
| Operating income |
$200M |
$170M |
$153M |
| Net income |
$170M |
$171M |
$138M |
| Net margin |
18.9% |
24.6% |
20.8% |
| Earnings per share |
$0.74 |
$0.74 |
$0.60 |
| R&D expenditure |
$5.5M |
#3.0M |
N/A |
| *Fiscal year ends March 31 |
| Other Financials** |
| Total assets |
$900M |
| Stockholders' equity |
$745M |
| Cash & equivalents |
$297M |
| Long-term debt |
$0.2M |
| Debt/Equity ratio |
0.0% |
| Shares outstanding |
232M |
| Market value at 5/29 |
$4.5B |
| **As of March 31, except where noted |
| Source: Company Reports |
Projects: Processes 
