How Washington Mutual Smooths Acquisitions - ' Washington Mutual Base Case ' (
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Washington Mutual Base Case
Headquarters: 1201 3rd Ave., Seattle, WA 98101
Phone: (206) 461-2000
Business: Banking and financial services
Chief Information Officer: Jerry Gross
Financials in 2001: $17.7 billion in sales, $3.1 billion net income
Challenge: To make the 32 banks acquired since 1983 look and act as one
Baseline Goals (by 2004):
Achieve greater than 20% return on equity
Grow earnings per share more than 13%
Improve efficiency ratio—a key measure of bank profitability two percentage points
Projects: Integration 
