Can FAA Salvage Its IT Disaster? - ' FAA Base Case ' (
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Federal Aviation Administration Base Case
Headquarters: 800 Independence Avenue, S.W., Washington, D.C. 20591
Phone: (202) 366-4000
Business: U.S. Federal agency overseeing civil aviation, including air traffic control and airports
Top Technology Executives: Steve Zaidman, Associate Administrator for Research and Acquisitions; Dan Mehan, Chief Information Officer
Financials: $14.2 billion (FY 2002 budget)
Challenge: Modernize air traffic control despite lengthy inability to upgrade systems effectively
Baseline Goals:
Deploy new terminal area control system without exceeding revised $1.4 billion budget
Reduce airplane delays from 253 per 100,000 departures, to no more than 171
Cut the number of fatalities from 3.7 in every 10 million departures, to no more than 1
Reduce the errors controllers make to no more than 5 in every 1 million maneuvers
they manage, from 7.3
Projects: Enterprise Planning 
