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Projects: Customer Service



January 2004 Online Extras



By Baselinemag

An assortment of articles, presentations and content exclusive to Baseline online.

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Case Dissection
Community
    How Tape Shapes Up
    Tape storage libraries deliver more bytes for the storage buck than the lowest-cost disk drives, and even higher-capacity systems are planned. At the same time, a shift is underway to use inexpensive disks to supplement tape archives.

    Be sure to check out our Dossiers on three tape storage specialists:
    • StorageTek ("Premium Choice"),
    • ADIC ("A Smaller Footprint"), and
    • Quantum ("Losing A Step").
Workbook
    Paperless Payoff
    Tool: Benefits of Managing Invoices Electronically
    This calculator measures the potential return of an electronic invoice-presentation system.

    Primer: SODA
    Quiz: How Big Is Your Thirst For SODA?
    Services-Oriented Development of Applications (SODA) is a comprehensive approach to developing applications using software services found on the Web. Does your application stand to benefit from a healthy gulp?



 
 
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