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Customers saying they’d continue doing business with Cisco topped all other vendors, but others are creeping up on the networking giant.
Juniper’s high loyalty level shows that the company has found a solid place for itself in the network infrastructure market.
3Com products are simple to deploy and maintain, as well as less expensive—serious considerations when cost is increasingly an issue.
The embattled firm got knocked from the No. 2 spot, which it held for three straight years, but customers certainly aren’t fleeing.
Nortel appears to be moving past its past financial turmoil, but it still has a ways to go to compete with the top vendors in the space.