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Cisco’s dominance is under serious challenge from a host of smaller, nimble companies, according to our 2008 Vendor Value study.
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- Customers saying they’d continue doing business with Cisco topped all other vendors, but others are creeping up on the networking giant.
- Juniper’s high loyalty level shows that the company has found a solid place for itself in the network infrastructure market.
- 3Com products are simple to deploy and maintain, as well as less expensive—serious considerations when cost is increasingly an issue.
- The embattled firm got knocked from the No. 2 spot, which it held for three straight years, but customers certainly aren’t fleeing.
- Nortel appears to be moving past its past financial turmoil, but it still has a ways to go to compete with the top vendors in the space.
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IT Management 
