How to Improve Financial Planning By Keeping Spreadsheets (
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Here's one CFOs conquered battle with consolidating volumes of data in a large, multi-departmental organization reliant on using what its employees were already invested heavily in: Spreadsheets.
Jeffery
Nemy is a spreadsheet kind of guy.
A career
finance professional, Nemy, chief financial officer at Northern California
Public Broadcasting, was reared on VisiCalc and Lotus1-2-3, and later graduated
to Excel. Like most financial managers, he’s used to the rituals of putting
together annual departmental budgets and rolling up an organization’s monthly
financial results using the tried and true spreadsheet, with all its line items
and columns. To the CFO, financial planner, or budget officer, the spreadsheet
is as familiar as a chainsaw to a logger.
One big
problem with depending on spreadsheets for financial reporting, though, is that
for a company like NCPB, rolling up the numbers contained in 200 different
spreadsheets representing the financial results of 200 cost centers,
departments, and projects can be a major headache.
“It took us six weeks to
consolidate the spreadsheets,” Nemy laments.
What’s
more, the broadcast firm has a complex chargeout process whereby one department
that uses the services of another is charged for that service.
“The result was
that the budgets were never in balance, and we had to go through and manually
check everything,” Nemy says. Querying financial data had to be done manually
by researching individual spreadsheets.
After a
year and a half on the job, having come to NCPB from Nextel, Nemy has solved
the financial planning and consolidation problem, with a minimum of effort and
change required by his staff and the rest of the organization. The change
management issue was portent, because Nemy had seen how difficult it was to not
only install new financial management software at other companies, but get
sufficient user “buy-in” from the internal financial community to make the new
system work
“It was a
hassle because the people didn’t like having to learn new software, and
whenever a new person came on, he or she had to be trained.” For example, he
says that Nextel had implemented a
package called FYPlan. “It took a ton of coding time, we spent $3 million to
implement the system, and we didn’t get good user feedback,” he says.
The
biggest reason? The spreadsheet is the tool of choice for financial staff.
Department heads, budget officers, planners, and financial analysts are
accustomed to using spreadsheets to perform budgeting and financial reporting.
At Nextel, Nemy was able to solve the problem by shelving the old system and
putting in a different package called TM1. “This system was based on Excel
for financial planning and consolidation, with an OLAP database” for BI
queries, Nemy says. “We rolled it out nationwide and the company used it all
the way up to the Nextel merger with Sprint.”
Nemy also
had used a package called OutlookSoft when he was CFO at Foote Cone &
Belding. Thus, when he joined Northern California Public Broadcasting, he
considered using TM1 or OutlookSoft. Nemy decided to go with the latter
package, which later was acquired by
SAP in June 2007 and renamed
SAP Business Planning and
Consolidation. “We use it for complete business planning and rolling up our
forecasts for the coming year,” Nemy explains.
Nemy had
the company’s IT staff of 10 adapt the system to use an Excel front end. Thus,
the beauty of the new system for spreadsheet addicts is that it doesn’t require
them to go cold turkey—there’s no need for them to learn some totally new
financial consolidation and budgeting package.
“Our developers customized the
system to replicate the accounting system we had,” he says. “Now our new
planning system replicates the way we’ve been doing business for a long time.
Usually companies redesign their processes first and then put in the software,
but we didn’t have the time to change all our processes, nor did we have the
bench strength to retrain all our users.”
One
process that did change as a result of the new technology was the broadcasting
firm’s planning regime. Nemy replaced the annual financial planning routine
with a more timely and responsive rolling monthly forecast that can project
both the balance of the year and the following 36 months. Each month financial
planners and budget officers input their actual numbers into the spreadsheet,
hit a button, and their numbers are automatically consolidated.