Salesforce.com and Google have extended their ongoing relationship to enable
tighter integration between Google Apps and Salesforce on-demand customer
relationship management software. The new online service, called Salesforce for Google Apps, allows current
Salesforce customers to directly work with the Gmail, Google Talk, Google
Calendar, and the Google Docs spreadsheet, presentations and word processing
applications from within the Salesforce.com platform.
Salesforce.com’s 1 million paying subscribers will gain
immediate access to Salesforce for Google Apps free of charge, company
officials said. The millions of current Google Apps customers will also be able
to access Salesforce for Google Apps, opening up a huge new market for
Salesforce.com. This summer, Salesforce.com will release a related product called Salesforce
for Google Apps Supported, which provides telephone end-user support, unified
billing and provisioning, enhanced platform APIs, additional third-party
applications, and what it calls “advanced Google Apps functionality.” This
product will cost $10 per user per month.
Salesforce for Google Apps is not just a hot button interface between
Salesforce and Google apps, but an integrated product jointly developed by
Salesforce and Google, company officials said.
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