Base Technologies: It’s Proprietary

Toyota primarily uses proprietary applications to run its manufacturing operations, and technology from outside vendors to manage the business. Its preference is to standardize on one technology to eliminate Muda (waste).

Complete suite of enterprise software (U.S. operations)Oracle/PeopleSoft ERP Oracle/PeopleSoft
Database for ERPOracle 9iOracle
CRMSiebel for AutomotiveSiebel/Oracle
Business intelligenceSAS Business IntelligenceSAS
Business intelligenceHyperion IntelligenceHyperion Solutions
Business intelligencePowerPlay, ImpromptuCognos
Application integrationTibco BusinessWorksTibco Software
Service-oriented architectureWebLogicBEA Systems
Parts and accessories forecastingDemand Planner i2 Technologies
Plant monitoring systemActivplant Performance Management SystemActivplant
Plant scheduling systemAssembly Line Control SystemToyota proprietary
Dealer Daily vehicle ordering systemWindows Internet Server SystemMicrosoft
Dealer Daily databaseSQL Server 2000 Enterprise EditionMicrosoft
Dealer Daily hardwareDell 2450, 6450,8450 serversDell
Desktop and server applicationsOffice suite, Windows Server SystemMicrosoft
Antivirus Norton, Trend MicroSymantec,Trend Micro
Mobile messagingBlackBerry Enterprise ServerResearch In Motion
Dealership terminalsCitrix WinFrame and MetaFrame Citrix Systems